All Goshen municipal buildings will reopen to the public on Tuesday, June 15, 2021.

View the UPDATED COVID-19 MASK GUIDELINES for TOWN FACILITIES – EFFECTIVE FRIDAY, AUGUST 6, 2021 document.

Click on Alerts page detailed updates for Coronavirus Disease (COVID-19) information & links.

Broadband – Network Hut Updates through September 3, 2021

Posted on September 3, 2021


Fiber Optic Cable

The Highway Department completed site preparation work in early November 2020 for the placement of the Network Hut and the backup generator.

The Hut will contain all of the electronic brains for controlling the fiber optic network and was delivered, together with the backup generator, on Monday, November 23, 2020.

The propane tank for the back up generator was installed on 12/16/2020 and connected on 1/8/2021.

National Grid installed a utility pole and connecting wires to provide electric service to the hut on 12/21/2020.  Electricity has been connected to the hut and generator as of 12/31/2020.

A live generator fail over test was successfully conducted and settings for failover testing have been completed.

A grounding halo was installed around the exterior of the hut to prevent damage from electrical strikes on 05/11/2021.

Fiber optic cable has been brought into hut through the underground vault for the distribution network connection in July 2021.

Fiber optic cable connecting the hut to the MBI middle mile was  completed on 7/13/2021.

As of 7/23/2021 all Network electronics have been installed, tested & provisioned and are ready for splicing, testing & certification of the fiber optic network.

As of 9/3/2021 all fiber connections to FSA2 have been spliced, connected, tested, certified & provisioned in the fiber optic hut and FSA2 will go live on Labor Day 2021.

FSA1 and FSA3 connections are still in the process of being spliced, connected, tested, verified and certified in the network hut and in the field.

Updates on these processes will be posted as they are accomplished.

Hut Delivery 11/23/2020


ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW


The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

  • Signing Up
  • Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
  • Other Costs
  • General Information
  • Information on email, phone, streaming and television
  • Connection speeds
  • Equipment
  • Phone Service (VOIP)
  • Technical Information
  • Customer Installations
  • Security
  • Outages
  • Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

  • Troubleshooting your internet & router wireless network connection
  • What to know if there is an outage
  • How to access your customer portal
  • How can I get the best speeds from Whip City Fiber
  • How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on Broadband postings in Town News & Announcements.

Additionally you can go to the Broadband High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.


 

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