Town News & Announcements

Please see Fiber Optic Connection Costs & Considerations When Planning Renovations Or Construction so that you are cognizant of the requirements and costs for connecting to Goshen’s high speed fiber optic network.

You may also find the this document in the documents section at the bottom of the Building Department web page.

Sign up for Goshen’s high-speed internet service is in process.  The final initial subscription period runs through May 31, 2022.  In order to receive the town subsidy for connecting your house or business, to the new fiber optic network, you must sign up for internet service and accept installation by May 31, 2022.  If you sign up after May 31, 2022 you will not be eligible for the town subsidy.  If you do NOT sign up for internet service you will NOT be eligible for the town subsidy to connect your house to the fiber optic network.

To sign up, go to whipcityfiber.com/goshen.  If you need help signing up for service, or, if you aren’t sure that you signed up for service, contact Whip City Fiber (WCF) customer service at (413) 485 1251.  If you have technical questions contact Whip City Fiber technical support at (413) 485 1204.

Whip City Fiber (WCF) customer support will contact people, who have signed up for service to schedule installations.  Installation appointments are offered in the order in which people signed up in each FSA.  Customers must pay a $150.00 missed appointment charge for a scheduled installation at which they fail to be present and available.

If you have previously given Wired West a deposit, you may request a refund by clicking on Wired West deposit refund info and following the directions found there.

Week of September 12-September 16, 2022:

• Tuesday:  Scheduled customer installations in FSA3 & FSA1.

Week of September 5-September 10, 2022:

• Monday:  Labor day, no work today.
• Thursday:  Scheduled customer installations in FSA3.
• Saturday:  Scheduled consultations in FSA1.

Week of August 29-September 2, 2022:

• Friday:  Scheduled customer installations in FSA1 & FSA3.

Week of August 22-August 26, 2022:

• Wednesday:  Scheduled customer installations in FSA1 & FSA3.

Week of August 15-August 20, 2022:

• Friday:  Underground construction in FSA1.  Scheduled customer installations in FSA1 & FSA3.
• Saturday:  Underground construction in FSA1.

Week of August 8-August 12, 2022:

• Wednesday:  Scheduled customer installations in FSA3.
• Thursday:  Scheduled customer installations in FSA1.

Week of August 1-August 5, 2022:

• Monday:  Scheduled customer installations in FSA3.  Major fiber burn repair & replacement work on Route 9 West affecting secondary failover circuit and customers on Loomis, Shaw & Sears Roads.
• Tuesday:  Major fiber burn repair & replacement work on Route 9 West affecting secondary failover circuit and customers on Loomis, Shaw & Sears Roads.
• Thursday:  Underground construction in FSA3.

Week of July 25-July 29, 2022:

• Tuesday:  Scheduled customer installations in FSA3 & FSA1.  Underground consultations in FSA3.
• Wednesday:  Scheduled customer installations in FSA3.  Underground construction in FSA3.

Week of July 18-July 22, 2022:

• Thursday:  Scheduled customer installations in FSA3 & FSA1.

Week of July 11-July 15, 2022:

• Tuesday:  Scheduled customer installations in FSA3.

Week of July 4-July 8, 2022:

• Tuesday:  Scheduled customer installations in FSA3.

Week of June 27-July 2, 2022:

• Saturday:   Underground construction in FSA3.

Week of June 20-June 25, 2022:

• Monday:  No work today, Juneteenth.
• Tuesday:  Scheduled customer installations in FSA3.  Underground construction in FSA3.
• Wednesday:   Underground construction in FSA3.

Week of Jun13-June 17, 2022:

• Wednesday:  Scheduled customer installations in FSA1 & FSA3.

Week of June 6-June 10, 2022:

• Tuesday:  Scheduled customer installations in FSA3.
• Wednesday:  Scheduled customer installations in FSA1.

Week of May 30-June 3, 2022:

• Monday:  No work today, Memorial Day.
• Tuesday:  Scheduled customer installations in FSA1 & FSA3.  Underground construction in FSA1.
• Wednesday:  Scheduled customer installations in FSA3.
• Thursday:  Scheduled customer installations in FSA3.  Underground construction in FSA3
• Friday:  Scheduled customer installations in FSA3.

Week of May 23-May 28, 2022:

• Monday:  To be determined.
• Tuesday:  Scheduled customer installations in FSA1 & FSA3.  Underground construction in FSA1.
• Wednesday:  To be determined.
• Thursday: Underground construction in FSA3 .
• Friday:  Scheduled customer installations in FSA3.
• Saturday: Scheduled customer installations in FSA2 .

Week of May 16-May 21, 2022:

• Monday:  To be determined.
• Tuesday:  Scheduled customer installations in FSA3.
• Wednesday:  To be determined.
• Thursday:  Scheduled customer installations in FSA2.
• Friday:  To be determined
• Saturday:  Scheduled customer installations in FSA2.

Week of May 9-May 14, 2022:

• Monday:  Underground construction in FSA1 & FSA3.
• Tuesday:  Scheduled customer installations in FSA2 & FSA3.
• Wednesday:  To be determined.
• Thursday:  Scheduled customer installations in FSA1 & FSA3.
• Friday:  Scheduled customer installations in FSA3.  Underground construction in FSA1 & FSA3.

Week of May 2-May 7, 2022:

• Monday:  Scheduled customer installations in FSA1.
• Tuesday:  Scheduled customer installations in FSA3.  Underground consultations in FSA2  & FSA3.
• Wednesday:  To be determined.
• Thursday:  Scheduled customer installations in FSA1.  Underground consultations in FSA3.
• Friday:  Scheduled customer installations in FSA1.  Underground consultations in FSA3.
• Saturday:  Scheduled customer installations in FSA1.

Week of April 25-April 29, 2022:

• Monday:  Scheduled customer installations in FSA3 & FSA1.  Underground consultations in FSA2.
• Tuesday:  Scheduled customer installations in FSA1.  Underground consultations in FSA2 & FSA1 & FSA3.
• Wednesday: Scheduled customer installations in FSA3
• Thursday:  Scheduled customer installations in FSA3 & FSA1.
• Friday:  Scheduled customer installations in FSA1.  Underground consultations in FSA3.

Week of April 18-April 23, 2022:

• Monday:  Scheduled customer installations in FSA3 & FSA1.
• Tuesday:  Scheduled customer installations in FSA3.  Underground consultations in FSA2 & FSA1 & FSA3.
• Wednesday:  To be determined.
• Thursday:  Scheduled customer installations in FSA1.
• Friday:  To be determined.
• Saturday:  Scheduled customer installations in FSA3.

Week of April 11-April 16, 2022:

• Monday:  To be determined.
• Tuesday:  To be determined.
• Wednesday:  Underground consultations in FSA2 & FSA1 & FSA3.
• Thursday:  To be determined.
• Friday:  Scheduled customer installations in FSA3.
• Saturday:  Scheduled customer installations in FSA3.

Week of April 4-April 9, 2022:

• Monday:  Scheduled customer installations in FSA3.
• Tuesday:  To be determined.
• Wednesday:  Scheduled customer installations in FSA3.
• Thursday:  To be determined.
• Friday:  To be determined.
• Saturday:  Scheduled customer installations in FSA3.

Week of March 28-April 2, 2022:

• Monday:  Scheduled customer installations in FSA3 & FSA2.
• Tuesday:  Scheduled customer installations in FSA3 & FSA2 & FSA1.
• Wednesday:  Scheduled customer installations in FSA3.
• Thursday:  Scheduled customer installations in FSA1.
• Friday:  Scheduled customer installations in FSA3.
• Saturday:  Scheduled customer installations in FSA3.
•   Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3

Week of March 21-March 26, 2022:

• Monday:  Scheduled customer installations in FSA3.
• Tuesday:  Scheduled customer installations in FSA3.
• Wednesday:  Scheduled customer installations in FSA3.
• Thursday:  Scheduled customer installations in FSA3.
• Friday:  Scheduled customer installations in FSA3.
• Saturday:  Scheduled customer installations in FSA3.

Week of March 14-March 19, 2022:

FIBER SERVICE AREA 3 (FSA3, the western part of town) GOES LIVE ON 03/14/2022.  WHIP CITY FIBER (WCF) CUSTOMER SUPPORT BEGINS TO CONTACT PEOPLE, WHO HAVE SIGNED UP FOR SERVICE IN FSA3, TO SCHEDULE INSTALLATIONS.  INSTALLATION APPOINTMENTS ARE OFFERED IN THE ORDER IN WHICH PEOPLE SIGNED UP FOR SERVICE.

• Monday:  FSA3 is lit up.  Scheduled customer installations in FSA3 begin.  Testing of dark fiber in FSA3.
• Tuesday:  Scheduled customer installations in FSA3 & FSA1.
• Wednesday:  Scheduled customer installations in FSA3 & FSA2.
• Thursday:  Scheduled customer installations in FSA3 & FSA1.
• Friday:  Scheduled customer installations in FSA3.
• Saturday:  Scheduled customer installations in FSA3.

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on High Speed Internet postings in Town News & Announcements.

Additionally you can go to the High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

The Highway Department completed site preparation work in early November 2020 for the placement of the Network Hut and the backup generator.

The Hut will contain all of the electronic brains for controlling the fiber optic network and was delivered, together with the backup generator, on Monday, November 23, 2020.

The propane tank for the back up generator was installed on 12/16/2020 and connected on 1/8/2021.

National Grid installed a utility pole and connecting wires to provide electric service to the hut on 12/21/2020.  Electricity has been connected to the hut and generator as of 12/31/2020.

A live generator fail over test was successfully conducted and settings for failover testing have been completed.

A grounding halo was installed around the exterior of the hut to prevent damage from electrical strikes on 05/11/2021.

Fiber optic cable has been brought into hut through the underground vault for the distribution network connection in July 2021.

Fiber optic cable connecting the hut to the MBI middle mile was  completed on 7/13/2021.

As of 7/23/2021 all Network electronics have been installed, tested & provisioned and are ready for splicing, testing & certification of the fiber optic network.

As of 3/14/2022 all fiber connections to FSA1, FSA2 & FSA3 have been spliced, connected, tested, certified & provisioned in the fiber optic hut.

As of 4/19.2022 a secondary failover circuit was was installed, connected and tested.  This provides a complete diverse secondary path in case of losing the primary path do to accidents or emergency.

As of 6/1/2022 Goshen added a second Gigabit of bandwidth as the number of users continues to grow and the individual usage per premise increases.

Updates will be posted as necessary.

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on High Speed Internet postings in Town News & Announcements.

Additionally you can go to the High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

Whip City Fiber provides internet service.  They do not provide television programming, but they offer access to all streaming service providers.  Many customers will subscribe to one or more streaming services (YouTube TV, Netflix, Amazon Prime, Hulu, etc.) for watching TV, movies, and sports over the internet.

Watch this video from Whip City Fiber on How to Start Streaming.   If advertisement videos start first you can click “Skip Ads” to directly to the video.

Next go to the Streaming Page on the Whip City Fiber website for links to numerous streaming sites and additional useful information and contacts information for help with streaming devices and smart TVs.

This flier will help you get started.  Cutting the Cord: How to Stream Video with Whip City Fiber

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on High Speed Internet postings in Town News & Announcements.

Additionally you can go to the High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

Anna at Whip City Fiber talks about getting the most from your internet connection in this WCF video.

Note that Goshen’s new internet service is fully synchronous.  This means that your downloads and uploads are capable of the same transmission speeds.  No more waiting 10-20 times as long for an upload as a download.

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on High Speed Internet postings in Town News & Announcements.

Additionally you can go to the High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

There will be no further updates to this page.  To get the latest Customer Installation and Sign Up information to Go to Goshen’s High Speed Internet Service – Sign Up & Customer Installation Info in Town News & Announcements on the Home Page.

“What is the Distribution Network?” Described below all weekly updates.

FINAL SUBSIDY EXTENSION REMINDER:  you will only be eligible for the Goshen installation subsidy of up to $4,000, based on the initial Whip City Fiber approved path analysis, if you sign up during the initial subscription period BEFORE 5/31/2022 and accept installation NO LATER than 5/31/2022.  If you sign up AFTER 5/31/2022 you are responsible for all installation costs.  Time is running out for you to sign up & receive the subsidy.  ACT NOW!  If you have NOT already signed up for service go to whipcityfiber.com/goshen.  If you aren’t sure if you signed up for service go to Whip City Fiber Customer Service & Technical Support contact information and call to verify your application or to get help submitting an application.

Week of March 14-March 18, 2022:

FIBER SERVICE AREA 3 (FSA3, the western part of town) GOES LIVE ON 03/14/2022.  WHIP CITY FIBER (WCF) CUSTOMER SUPPORT BEGINS TO CONTACT PEOPLE, WHO HAVE SIGNED UP FOR SERVICE IN FSA3, TO SCHEDULE INSTALLATIONS.  INSTALLATION APPOINTMENTS ARE OFFERED IN THE ORDER IN WHICH PEOPLE SIGNED UP FOR SERVICE.

• Monday:  FSA3 is lit up.  Scheduled customer installations in FSA3 begin.
• Tuesday:  Scheduled customer installations in FSA3 & FSA1.
• Wednesday:  Scheduled customer installations in FSA3 & FSA2.
• Thursday:  Scheduled customer installations in FSA3 & FSA1.
• Friday:  Scheduled customer installations in FSA3.
• Saturday:  Scheduled customer installations in FSA3.

Week of March 7-March 11, 2022:

• Monday:  Verification & certification of testing results in FSA3.  Outside plant inspection & certification.
• Tuesday:  Verification & certification of testing results in FSA3.
• Wednesday:  Verification & certification of testing results in FSA3.
• Thursday:  Connections are made in the Network Hut to implement FSA3 customer installations.  Whip City Fiber begins to contact customers in FSA3 to schedule installations for the coming weeks.
• Friday:  Connections are made in the Network Hut to implement FSA3 customer installations.
• Saturday:  Scheduled customer installations in FSA3.

Week of March 1-March 4, 2022:

• Monday:  Testing at various locations in FSA3 and in the Network Hut.
• Tuesday:  Verification & certification of testing results in FSA3.
• Wednesday:  Verification & certification of testing results in FSA3.
• Thursday:  Verification & certification of testing results in FSA3.
• Friday: Verification & certification of testing results in FSA3.  Outside plant inspection & certification.

Week of February 21-February 25, 2022:

• Monday:  Testing at various locations in FSA3 and in the Network Hut.
• Tuesday:  Verification & certification of testing results in FSA3.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.
• Thursday:  Verification & certification of testing results in FSA3.
• Friday:  No crews in Goshen today due to weather.

Week of February 14-February 18, 2022:

• Monday:  Testing at various locations in FSA3 and in the Network Hut.
• Tuesday:  Testing at various locations in FSA3 and in the Network Hut.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.
• Thursday:  Testing at various locations in FSA3 and in the Network Hut.
• Friday:  Testing at various locations in FSA3 and in the Network Hut.

Week of February 7-February 11, 2022:

• Monday:  Testing at various locations in FSA3 and in the Network Hut.
• Tuesday:  Testing at various locations in FSA3 and in the Network Hut.  Scheduled customer installations in FSA1.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.
• Thursday:  Testing at various locations in FSA3 and in the Network Hut.
• Friday:  Testing at various locations in FSA3 and in the Network Hut.  Scheduled customer installations in FSA1.

Week of January 31-February 5, 2022:

• Monday:  No crews in Goshen today due to outage repairs in other towns.
• Tuesday:  Testing at various locations in FSA3 and in the Network Hut.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.
• Thursday:  Testing at various locations in FSA3 and in the Network Hut.
• Friday:  No testing crews in Goshen today due to weather.
• Saturday:  Scheduled customer installations in FSA1.

GOSHEN HAS COMPLETED 250+ CUSTOMER INSTALLATIONS IN FSA2 & FSA1.  UNDERGROUND CONSTRUCTION IN FSA3 , FSA2 & FSA1 HAS BEEN SUSPENDED UNTIL SPRING WHEN THE GROUND THAWS ENOUGH TO ALLOW IT TO CONTINUE.   SPLICING & TESTING WORK CONTINUES IN FSA3 IN PREPARATION TO BEGIN INSTALLATIONS.   SPLICING & TESTING HAS BEEN COMPLETED IN FSA1 & FSA2 AND INSTALLATIONS CONTINUE IN THOSE AREAS.

Week of January 24-January 28, 2022:

• Monday:  Testing at various locations in FSA3 and in the Network Hut.
• Tuesday:  Testing at various locations in FSA3 and in the Network Hut.
• Wednesday:  No testing crews in Goshen today due to outage repairs in other towns.  Scheduled customer installations in FSA1 & FSA2.
• Thursday:  No testing crews in Goshen today.  Scheduled customer installations in FSA1 & FSA2.
• Friday:  Testing at various locations in FSA3 and in the Network Hut.

Week of January 17-January 21, 2022:

• Monday:  No crews in Goshen today due to weather.
• Tuesday:  Testing at various locations in FSA3 and in the Network Hut.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.
• Thursday:  No crews in Goshen today due to outage repairs in other towns.
• Friday:  Testing at various locations in FSA3 and in the Network Hut.

Week of January 10-January 14, 2022:

• Monday:  Splicing at various locations in FSA3.  Splicing in FSA3 has been completed and testing begins Wednesday.
• Tuesday:  No crews in Goshen today.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.  Scheduled customer installations in FSA1.
• Thursday:   Testing at various locations in FSA3 and in the Network Hut.
• Friday:  No crews in Goshen today.
• Saturday:  Scheduled customer installations in FSA1.

Week of January 3-January 7, 2022:

• Monday:  Splicing at various locations in FSA3.
• Tuesday:  Splicing at various locations in FSA3.  Scheduled customer installations in FSA1.
• Wednesday:  Splicing at various locations in FSA3.
• Thursday:  Splicing at various locations in FSA3.  Scheduled customer installations in FSA1.
• Friday:  Scheduled customer installations in FSA1.

Week of December 27-December 30, 2021:

• Monday:   Splicing at various locations in FSA3.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Wednesday:   Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Thursday:  Splicing at various locations in FSA3.
• Friday:  No splicers available today for Goshen.

Week of December 20-December 24, 2021:

• Monday:  No work crews available today due to equipment failure.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Wednesday:  Splicing at various locations in FSA3.
• Thursday:  Splicing at various locations in FSA3.
• Friday:  Christmas Eve.  No work today.

Week of December 13-December 17, 2021:

• Monday:  Scheduled customer installations in FSA1 & FSA2.  Splicing at various locations in FSA3.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Wednesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Thursday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Friday:  Scheduled customer installations in FSA1.

Week of December 6-December 11, 2021:

• Monday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Wednesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Thursday:  Scheduled customer installations in FSA1 & FSA2.  Splicing at various locations in FSA3.  Tap port repair, splicing & testing at 4 locations in FSA2 & FSA1.
• Friday:  Scheduled customer installations in FSA1 & FSA2.  Splicing at various locations in FSA3.
• Saturday:  Scheduled customer installations in FSA1.

Week of November 29-December 3, 2021:

GOSHEN HAS COMPLETED 200+ CUSTOMER INSTALLATIONS IN FSA2 & FSA1.  UNDERGROUND CONSTRUCTION CONTINUES IN FSA3 AND HAS ALMOST BEEN COMPLETED IS FSA2 & FSA1.  SPLICING & TESTING WORK CONTINUES IN FSA3 IN PREPARATION TO BEGIN INSTALLATIONS.   SPLICING & TESTING HAS BEEN COMPLETED IN FSA1 & FSA2 AND INSTALLATIONS CONTINUE IN THOSE AREAS.

• Monday:  Splicing at various locations in FSA3 and in the Network Hut.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing crews pulled out of Goshen to fix issues in other towns today.
• Wednesday:  Testing at various locations in FSA3 and in the Network Hut.
• Thursday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Friday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Saturday:  Scheduled customer installations in FSA1.

Week of November 22-November 26, 2021:

• Monday:   Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Wednesday:  Scheduled customer installations in FSA1.  MST replacements in FSA2 and FSA1.  Fiber line transfer at pole 430 on Route 9.
• Thursday:  Thanksgiving.  No work today.
• Friday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.

Week of November 15-November 19, 2021:

• Monday:   Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Tuesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.
• Wednesday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Thursday:  Scheduled customer installations in FSA1.  Splicing at various locations in FSA3.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Friday:  Scheduled customer installations in FSA1.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.

Week of November 8-November 12, 2021:

FIBER SERVICE AREA 1 (FSA1, the eastern part of town) GOES LIVE ON 11/8/2021.  WHIP CITY FIBER (WCF) CUSTOMER SUPPORT BEGINS TO CONTACT PEOPLE, WHO HAVE SIGNED UP FOR SERVICE IN FSA1, TO SCHEDULE INSTALLATIONS.  INSTALLATION APPOINTMENTS ARE OFFERED IN THE ORDER IN WHICH PEOPLE SIGNED UP FOR SERVICE.

• Monday:  FSA1 is lit up and Whip City Fiber begins to contact customers in FSA1 to schedule installations.
• Tuesday:  Scheduled customer installations in FSA2.  Verification & certification of testing results in FSA1 continues. Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Wednesday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Thursday:   Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Friday:  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.  Splicing at various locations in FSA3.

Week of November 1-November 5, 2021:

• Monday:  Verification & certification of testing results in FSA1 continues.
• Tuesday:  Scheduled customer installations in FSA2.  Verification & certification of testing results in FSA1 continues.  Replacing faulty tap ports in FSA1 & FSA2.
• Wednesday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA3.  Verification & certification of testing results in FSA1 continues.  Replacing faulty tap ports in FSA1 & FSA2.
• Thursday:  Verification & certification of testing results in FSA1 continues.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1 & FSA3.
• Friday:  Verification & certification of testing results in FSA1 has been completed.  Underground trenching, blowing & pulling fiber in FSA1.

Week of October 25-October 29, 2021:

NOTE THAT WEATHER THIS WEEK HAS PUT A HALT TO SOME UNDERGROUND CONSTRUCTION UNTIL THINGS DRY OUT.

• Monday:  Verification & certification of testing results in FSA1 continues.
• Tuesday:  Verification & certification of testing results in FSA1 continues.
• Wednesday:  Scheduled customer installations in FSA2.  Verification & certification of testing results in FSA1 continues.
• Thursday:  Verification & certification of testing results in FSA1 continues.
• Friday:  Scheduled customer installations in FSA2.   Verification & certification of testing results in FSA1 continues.

Week of October 18-October 22, 2021:

GOSHEN HAS COMPLETED 100+ CUSTOMER INSTALLATIONS IN FSA2.  UNDERGROUND CONSTRUCTION CONTINUES IN FSA2, FSA1 & FSA3.  80% OF ALL UNDERGROUND CONSTRUCTION IN GOSHEN HAS BEEN COMPLETED.   SPLICING & TESTING WORK CONTINUES IN BOTH FSA1 & FSA3 IN PREPARATION TO BEGIN INSTALLATIONS.   IF YOU HAVEN’T YET SIGNED UP FOR SERVICE PLEASE DO SO NOW AS THE THE TOWN SUBSIDY FOR INSTALLATIONS ENDS ON 12/31/2021.   AFTER WHICH YOU WILL HAVE TO PAY THE ENTIRE COST OF INSTALLATION.  INSTALLATION APPOINTMENTS ARE OFFERED IN THE ORDER IN WHICH PEOPLE SIGNED UP FOR SERVICE IN EACH FSA.

• Monday:   Testing at various locations in FSA1 and in the Network Hut.
• Tuesday:  Scheduled customer installations in FSA2.  Testing at various locations in FSA1 and in the Network Hut.  Underground trenching, blowing & pulling fiber in FSA1 & FSA3.
• Wednesday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA1 & FSA3.    Verification & certification of testing results in FSA1 begins.
• Thursday:   Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA3.  Verification & certification of testing results in FSA1 continues.
• Friday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1.  Verification & certification of testing results in FSA1 continues.

Week of October 11-October 16, 2021:

• Monday:  Scheduled customer installations in FSA2.   Testing at various locations in FSA1 and in the Network Hut.
• Tuesday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1.  Testing at various locations in FSA1 and in the Network Hut.
• Wednesday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA1.    Testing at various locations in FSA1 and in the Network Hut.
• Thursday:   Scheduled customer installations in FSA2.  Testing at various locations in FSA1 and in the Network Hut.   Underground trenching, blowing & pulling fiber in FSA1.
• Friday:  Underground trenching, blowing & pulling fiber in FSA3.  Testing at various locations in FSA1 and in the Network Hut.
• Saturday:  Conduit fiber pulls in FSA2 & FSA1.

Week of October 04-October 08, 2021:

• Monday:  Testing at various locations in FSA1 and in the Network Hut.
• Tuesday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1.  Testing at various locations in FSA1 and in the Network Hut.
• Wednesday:  Scheduled customer installations in FSA2.  Underground consultations at various locations.
• Thursday:   Scheduled customer installations in FSA2.  Testing at various locations in FSA1 and in the Network Hut.   Underground trenching, blowing & pulling fiber in FSA2 & FSA1.
• Friday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber in FSA2 & FSA1.  Testing at various locations in FSA1 and in the Network Hut.

Week of September 27-October 02, 2021:

• Monday:  Scheduled customer installations in FSA2.  Underground consultations at various locations.
• Tuesday:  Scheduled customer installations in FSA2.  Underground consultations at various locations.  Testing at various locations in FSA1 and in the Network Hut.
• Wednesday:  Scheduled customer installations in FSA2.  Testing at various locations in FSA1 and in the Network Hut.
• Thursday:   Scheduled customer installations in FSA2.  Testing at various locations in FSA1 and in the Network Hut.
• Friday:  Scheduled customer installations in FSA2.  Underground trenching, blowing & pulling fiber at various locations. Testing at various locations in FSA1 and in the Network Hut.
• Saturday:  Scheduled customer installations in FSA2.  Underground consultations, trenching, blowing & pulling fiber at various locations.

Week of September 20-September 25, 2021:

• Monday:  Verification & certification of testing results in FSA2 continues.  Splicing in FSA1.  Splicing in the hut for FSA3.
• Tuesday:  Verification & certification of testing results in FSA2 continues.   Scheduled customer installations in FSA2.  Splicing in FSA1.  Splicing in the hut for FSA3.
• Wednesday:     Scheduled customer installations in FSA2.  Splicing in FSA1.  Underground trenching, blowing & pulling fiber at various locations.
• Thursday:     Scheduled customer installations in FSA2.  Splicing in FSA1.  Underground trenching, blowing & pulling fiber at various locations.
• Friday:  Scheduled customer installations in FSA2.
• Saturday:  Underground consultations at various locations.

Week of September 13-September 17, 2021:

• Monday:  Verification & certification of testing results in FSA2 continues.  Underground trenching, blowing & pulling at various locations.  Scheduled customer installations on various roads in FSA2.
• Tuesday:  Verification & certification of testing results in FSA2 continues. Underground trenching, blowing & pulling at various locations.  Scheduled customer installations on various roads in FSA2.
• Wednesday:  Underground trenching, blowing & pulling at various locations.  Splicing at various locations in FSA1.
• Thursday:  Underground consultations at various locations.  Scheduled customer installations on various roads in FSA2.  Splicing at various locations in FSA1.
• Friday:   Scheduled customer installations on various roads in FSA2.  Splicing at various locations in FSA1.

Week of September 6-September 10, 2021:

FIBER SERVICE AREA 2 (FSA2) GOES LIVE ON LABOR DAY.  WHIP CITY FIBER (WCF) CUSTOMER SUPPORT BEGINS TO CONTACT PEOPLE, WHO HAVE SIGNED UP FOR SERVICE IN FSA2, TO SCHEDULE INSTALLATIONS.  INSTALLATION APPOINTMENTS ARE OFFERED IN THE ORDER IN WHICH PEOPLE SIGNED UP FOR SERVICE.

• Monday:  Labor Day.  No work today.
• Tuesday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Wednesday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.  Scheduled customer installations on various roads in FSA2.
• Thursday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.  Scheduled customer installations on various roads in FSA2.
• Friday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.  Scheduled customer installations on various roads in FSA2.

Week of August 30-September 3, 2021:

• Monday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Tuesday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Wednesday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Thursday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Friday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.

Week of August 23-August 28, 2021:

NOTE THAT WEATHER RELATED STORM DAMAGE MAY HEAVILY AFFECT THE AVAILABILITY OF WORK CREWS THIS ENTIRE WEEK AS THEY ARE MOVED TO REPAIR DUTIES IN OR OUT OF OUR AREA.

• Monday:  Verification & certification of testing results in FSA2 begins.  Splicing at various locations in FSA1.
• Tuesday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Wednesday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Thursday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.
• Friday:  Verification & certification of testing results in FSA2 continues.  Splicing at various locations in FSA1.

Week of August 16-August 21, 2021:

• Monday:  Testing at various locations and in the Network Hut.
• Tuesday:  Testing at various locations and in the Network Hut.
• Wednesday:  Testing at various locations and in the Network Hut.
• Thursday:  Testing at various locations and in the Network Hut.

Week of August 9-August 14, 2021:

• Monday:  No TriWire crews in Goshen today.
• Tuesday:  No TriWire crews in Goshen today.
• Wednesday:  Testing at various locations and in the Network Hut.
• Thursday:  Underground conduit pulls at various locations.
• Friday:  Splicing and testing to work toward completion of FSA2.

Week of August 2-August 7, 2021:

• Monday:  Install wire cable strand on Mollison Hill Road.  Pull & lash fiber to wire cable strand and MST placement on Loomis Road.  Splicing in the Network Hut.  Underground fiber conduit pulls on Bissell Road.
• Tuesday:  MST placement Loomis Road.  Pull and lash fiber to wire cable strand on Mollison Hill Road.  Splicing in the Network Hut.
• Wednesday:  MST placement on Berkshire Trail West (Route 9) and Mollison Hill Road.  Testing at various locations and in the Network Hut.
• Thursday:   Clean up work at various locations.  Testing at various locations and in the Network Hut.
• Friday:  Testing at various locations and in the Network Hut.

Week of July 26-July 30, 2021:

• Monday:  Install wire cable strand on Loomis Road.  MST placement on Williams Drive & Shaw Road.  Testing at various locations and in the Hut.
• Tuesday:  Pull fiber on Loomis Road.  MST Placement on Shaw Road.
• Wednesday:  Lash fiber to wire cable strand on Loomis Road.  MST placement on Shaw Road.  Underground consultations & conduit pulls.  Splicing in the Hut.
• Thursday:   No work in Goshen today.  Crews diverted to other town for storm damage repair.
• Friday:  MST placement Berkshire Trail West (Route 9).  Splicing in the Network Hut.
• Saturday:  Underground conduit pulls.

Week of July 19-July 23, 2021:

• Monday:   MST placement on West Shore Drive, East Street, Main Street (Route 9) & Aberdeen Road.
• Tuesday:  Pull fiber on Cape Street (Route 112).  Fiber connection testing at various locations and in the Hut.
• Wednesday:  Lash fiber to wire cable strand on Cape Street (Route 112).  MST placement on East Street, West Shore Drive & Aberdeen Road.
• Thursday:   MST placement on Cape Street (Route 112).
• Saturday:  Underground consultations.  FSA2 testing in various locations.

Week of July 12-July 16, 2021:

• Monday:  Pull & lash fiber on Berkshire Trail West (Route 9).  MST placement on West Shore Drive, East Street & Aberdeen Road.  Testing at various locations and in the hut.
• Tuesday:  Pull & lash fiber on Berkshire Trail West (Route 9).  MST placement on West Shore Drive, East Street & Aberdeen Road.  Testing at various locations and in the hut.
• Wednesday:  Pull & lash fiber on Berkshire Trail West (Route 9).  MST placement on West Shore Drive, East Street & Aberdeen Road.  Testing at various locations and in the hut.
• Thursday:   MST placement on Berkshire Trail West (Route 9),West Shore Drive, East Street & Aberdeen Road.  Testing at various locations and in the hut.

Week of July 5-July 9, 2021:

• Monday:  No work, July 4 holiday.
• Tuesday:  Install wire cable strand on Cape Street (Route 112).
• Wednesday:  Pull fiber on Berkshire Trail West (Route 9) and Cape Street (Route 112).
• Thursday:  Pull fiber on Berkshire Trail West (Route 9).
• Friday:  Testing at various locations.

Week of June 28-July 2, 2021:

• Monday:  MST placement on Sears Road & Spruce Corner Road.  Underground cable consultations.  Network testing at the Hut.  Splicing at various locations.
• Tuesday:  MST placement on Sears Road & Spruce Corner Road.  Pull & lash fiber to wire cable strand on Spruce Corner Road & Wildwood Lane.
• Wednesday:  Lash fiber to wire cable strand on Route 9 & Shaw Road.  MST placement on Sears Road.  Testing at various locations and at the Hut.
• Thursday:  Pull & Lash fiber to wire cable strand on Beals Road, Route 9 & Shaw Road. Testing at various locations and at the Hut.
• Friday:  Testing at various locations and at the Hut.

Week of June 21-June 26, 2021:

• Monday:  Splicing on Route 9.   Install wire cable strand on Spruce Corner Road.
• Tuesday:  Install wire cable strand on Beals Road, Sears Road, Spruce Corner Road, Stone Road & Wildwood Lane.  Splicing at Network Hut.
• Wednesday:  Pull and lash fiber to wire cable strand on Sears Road & Spruce Corner Road.  Splicing at Network Hut.
• Thursday:  Pull and lash fiber to wire cable strand on Sears Road, Spruce Corner Road & West Shore Drive.

Week of June 14-June 18, 2021:

• Monday:  Underground cable consultations.  Splicing on Main Street (Route 9).  No wire cable strand or fiber installation today due to predicted thunderstorms.
• Tuesday:  Install wire cable strand on Route 9, Aberdeen Road & West Shore Drive.  Splicing on Main Street (Route 9) & South Main Street.
• Wednesday:  Install wire cable strand on Cape Street (Route 112) & Berkshire Trail (Route 9).  Splicing on Ball Road, Fuller Road, Main Street (Route 9) & South Main Street.
• Thursday:  Pull fiber and lash to wire cable strand on Aberdeen Road.  Install wire cable strand on Berkshire Trail (Route 9).  Splicing on Ball Road, Fuller Road, Main Street (Route 9), South Main Street & West Street.
• Friday:  Install wire cable strand on Berkshire Trail (Route 9).  Pull & lash fiber to wire cable strand on Aberdeen Road.
• Saturday:  Underground cable consultations.

Week of June 7-June 12, 2021:

• Monday:  Pull and lash fiber to wire strand cable on South Chesterfield Road & Dresser Hill Road.  Preliminary on-site underground service consultations begin with customers.
• Tuesday:  Pull and lash fiber to wire strand cable on South Chesterfield Road.  MST placement on South Chesterfield Road.
• Wednesday:  MST placement on South Chesterfield Road.  Splicing on Sundown Drive & West Street.
• Thursday:  MST placement on South Chesterfield Road.  Splicing on Sundown Drive & West Street.  Install wire strand cable on  East Street & Highland Road.
• Friday:  Splicing on West Street, Sundown Land & South Main Street.
• Saturday:  Preliminary on-site underground service consultations begin with customers.  These consultations will be coordinated and scheduled, ahead of time, with all customers who already have underground utility company service paths.

Week of May 31-June 4, 2021:

• Monday:  No work, Memorial Day Holiday.
• Tuesday:  Pull fiber on Hyde Hill Road.  Install wire cable strand on Pine Road.  MST placement on Washington Road.
• Wednesday:  Pull and lash fiber to wire strand cable on Birch Road & Pine Road.  MST placement on Hyde Hill Road.  Splicing on West Street, Ball Road & Route 9.
• Thursday:  MST Placement on Birch, Cherry & South Chesterfield Roads.  Install wire strand cable on South Chesterfield Road.  Splicing on West Street & Wing Hill Road.
• Friday:  Splicing on South Main Street, West Street & Wing Hill Road.

Week of May 24-May 28, 2021:

• Monday:  MST placement on Bissell Road.
• Tuesday:  Splicing on Ball Road, Route 9 and West Street.  MST placement & pull and lash fiber on Pond Hill Road.
• Wednesday:  MST placement on Pond Hill Road.  Install wire strand cable on Hyde Hill Road.
• Thursday:  Install wire strand cable on Hyde Hill Road, Washington Road & Pine Road.  MST Placement on Bissell Road & Sundown Drive.

Week of May 17-May 21, 2021:

• Monday:  Pull fiber on Lake Drive & Maple Road.  Splicing on various roads.
• Tuesday:  Install wire strand cable on Lake Drive & Hammond Circle.  MST placement on Lake Drive & Overlook Road.
• Wednesday:  MST placement on Fuller Road, Lake Drive & South Main Street.
• Thursday:  MST Placement on Lake Drive & Bissell Road.
• Friday:  Splicing on various roads.

Week of May 10-May 14, 2021:

• Monday:  MST placement on Sundown Drive.  Install wire strand cable on Pond Hill Road & Sundown Drive.  Pull fiber on Bissell Road.
• Tuesday: Pull fiber on Bissell Road, Pond Hill Road & Phelps Road.
• Wednesday:  Pull fiber on Bissell Road, Phelps Road & Sundown Drive.  MST Placement on Bissell Road & Phelps Road.
• Thursday:  MST Placement on Phelps Road and Bissell Road.
• Friday:  Splicing on Fuller Road.

Week of May 3-May 6, 2021:

• Monday:  MST placement on Route 9.  Install wire strand cable on Washington Road, Lake Drive & surrounding roads.
• Tuesday:  MST placement on Route 9.  Install wire strand cable on roads around Hammond Pond.
• Wednesday:  Install wire strand cable on Pond Hill Road and Bissell Road.
• Thursday: Install wire strand cable on Pond Hill Road, Bissell Road and Phelps Lane.  MST Placement on South Chesterfield Road.

Week of April 26-April 30, 2021:

• Monday: MST placement on Route 9 (Main Street portion) and South Main Street.
• Tuesday: MST placement on Route 9.  Install wire strand cable, pull & lash fiber & MST placement on Sundown Drive.
• Wednesday: MST placement on Route 9.  Install wire strand cable on Lake Drive.
• Thursday:  MST placement on Route 9.  Install wire strand cable on Lake Drive.

Week of April 19-April 23, 2021: 

• Monday:  Install MSTs on Ball Road, Old Goshen Road and East Street.
• Tuesday & Wednesday:  Pull fiber and Lash to wire cable strand from South Main Street to South Chesterfield Road.  Install wire cable strand and pull & lash fiber on South Chesterfield Road.  MST installation on East Street and Old Goshen Road.
• Thursday:  MST placement on Fuller Road and pull & lash fiber on South Chesterfield Road.

Week of April 12-April 16, 2021: 

• Monday:  TriWire crews install MSTs on Fuller Road, Lilly Pond Lane and West Street.
• Tuesday:  TriWire crews pull fiber on Ball Road and install MSTs on Sugar Maple Lane and West Street.
• Wednesday:  TriWire crews lash fiber to the wire cable strand previously installed on Ball Road and install MSTs on West Street, East Street and Old Goshen Road.
• Thursday: Install MSTs on Ball Road and East Street.

Week of April 5-April 9, 2021: 

• Monday:  TriWire crews pull fiber and lash to the wire cable strand previously installed on East Street and Lilly Pond Lane.
• Tuesday:  TriWire crews install MSTs on Fuller Road & Wing Hill Road. TriWire crews attach wire cable strand to utility company poles on Old Goshen Road.  TriWire crews pull fiber and lash to the wire cable strand previously installed on East Street.
• Wednesday-Thursday:  TriWire crews pull fiber and lash to the wire cable strand previously installed on East Street and from the Hut east on Route 9.

Week of March 29-April 2, 2021:  Pull fiber and lash to wire cable strand previously installed, from Network Hut on Route 9 to West Street and up to Ball Road.  Also, pull fiber and lash to wire cable strand previously installed, from Network Hut on Route 9,  to South Main Street and continue on to East Street.

Week of March 22-26, 2021:

• Monday: Wire cable strand attached to utility company poles on East Street, Sugar Maple Lane and Wing Hill Road.
• Tuesday: Install grounding rods and do off road work on Berkshire Trail East and South Main Street.
• Wednesday: Install grounding rods at various locations
• Thursday:  Work on Lilly Pond Land cancelled and will be rescheduled due to road conditions on Ball Road.

Week of March 15-19, 2021:  TriWire crews attach wire cable strand to utility company poles on Route 9 and East Street.

Week of March 8-12, 2021:  TriWire crews attach wire cable strand to utility company poles on Ball Road, Lilly Pond Lane, South Main Street & the Main Street portion of Route 9 to West Street.

Week of March 1-5, 2021:  TriWire crews pull fiber and lash to the wire cable strand previously installed on West Street and Fuller Road.

Week of February 22-26, 2021:  TriWire crews attach wire cable strand to utility company poles on West Street and Fuller Road.

What is the Distribution Network?

The distribution network consists of all the existing utility poles that are on both public and private roads in Goshen.  The distribution network will connect back to the Network Hut and to the backbone, which is the main transmission line.  It does NOT include any of the service drops which will connect the distribution network to customer premises.  Service drops, or customer installations, are scheduled after sections of the distribution network are completed.

The distribution network is built out and completed in several phases:

1.  Wire cable strand is strung and fastened from pole to pole.  Eight foot grounding rods are pounded into the ground and connected to the wire cable strand for proper electrical grounding at the appropriate locations.
2.  Fiber optic cable is  lashed to the wire cable strand for support and resilience in the face of storms and windfall.
3. Network extensions are installed at locations, off road, that do not meet the 170 foot minimum distance requirement between poles.
4.  Splice cases are installed and splicing is done anywhere fiber needs to be joined together.
5. Multi service terminals (MSTs) are installed, where needed, to allow multiple premises to be connected from one location.
6. Testing of fiber connections to the hut are done to be sure connections are working correctly.
7.  Certification and verification of testing results are done in order in order to see that contractual specifications are met.

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on Broadband postings in Town News & Announcements.

Additionally you can go to the Broadband High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

Fiber Service Area 1 (FSA1) goes live on November 8, 2021.  Click on this link to see a map of the fiber service areas on the Whip City Fiber (WCF) web site.  If you have NOT already signed up for service you can do so at whipcityfiber.com/goshen.  Remember, you will only be eligible for the Goshen installation subsidy of up to $4,000, based on the initial Whip City Fiber approved path analysis, if you sign up during the initial subscription period before 12/31/2021.  If you sign up after 12/31/2021 you are responsible for all installation costs.

Whip City Fiber (WCF) customer support will contact people, who have signed up for service in FSA1, to schedule installations.  Installation appointments are offered in the order in which people signed up in each FSA.  Customers must pay a $150.00 missed appointment charge for a scheduled installation at which they fail to be present and available.

If you need help signing up for service contact Whip City Fiber (WCF) customer service at (413) 485 1251.  If you have technical questions contact Whip City Fiber technical support at (413) 485 1204.

FSA3 is still under construction with splicing, testing and certification yet to be finished.  Announcements will be made when each of these areas goes live.

Check the Broadband – Distribution Network Construction page to follow the continuing weekly construction progress for FSA3.

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on Broadband postings in Town News & Announcements.

Additionally you can go to the Broadband High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

Fiber Service Area 2 (FSA2) goes live on Labor Day, September 6, 2021.  Click on this link to see a map of the fiber service areas on the Whip City Fiber (WCF) web site.  If you have NOT already signed up for service you can do so at whipcityfiber.com/goshen.  Remember, you will only be eligible for the Goshen installation subsidy of up to $4,000, based on the initial Whip City Fiber approved path analysis, if you sign up during the initial subscription period before 12/31/2021.  If you sign up after 12/31/2021 you are responsible for all installation costs.

Whip City Fiber (WCF) customer support will contact people, who have signed up for service in FSA2, to schedule installations.  Installation appointments are offered in the order in which people signed up in each FSA.  Customers must pay a $150.00 missed appointment charge for a scheduled installation at which they fail to be present and available.

If you need help signing up for service contact Whip City Fiber (WCF) customer service at (413) 485 1251.  If you have technical questions contact Whip City Fiber technical support at (413) 485 1204.

FSA1 and FSA3 are still under construction with splicing, testing and certification yet to be finished.  Announcements will be made when each of these areas goes live.

Check the High Speed Internet – Distribution Network Construction page to follow the continuing weekly construction progress for FSA1 & FSA3.

ADDITIONAL USEFUL INFORMATION  & LINKS CAN BE FOUND BELOW

The Whip City Fiber site also has FAQs with information on the topics below at Whip City Fiber Goshen FAQs.

• Signing Up
• Goshen Installation Costs [with a link to the “Detailed Drop Policy”  in item 1 of this section]
• Other Costs
• General Information
• Information on email, phone, streaming and television
• Connection speeds
• Equipment
• Phone Service (VOIP)
• Technical Information
• Customer Installations
• Security
• Outages
• Suspend or Cancel Service

Click here for information on Streaming TV & movies over the internet & Streaming Services.

Click here for the Whip City Fiber Help Center which has information on the topics below:

• Troubleshooting your internet & router wireless network connection
• What to know if there is an outage
• How to access your customer portal
• How can I get the best speeds from Whip City Fiber
• How to customize and utilize your OOMA premier VOIP phone (if you signed up for VOIP phone service)

Click here for Whip City Fiber Customer Service & Technical Support contact information.

A terms and conditions document can be found at Goshen Whip City FIber Terms and Conditions.

For a complete list of current (late 2020 & beyond) project updates click on High Speed Internet postings in Town News & Announcements.

Additionally you can go to the High Speed Internet project page.

For a glossary of terms used go to  Goshen MLP High Speed Internet Glossary.

If you have previously given Wired West a deposit, you may request a refund by clicking on Wired West deposit refund info and following the directions found there.

National Grid finished their make ready work  in May 2020, two months ahead of schedule.  They replaced 108 poles and moved wires on all the poles in town.

Verizon has finished their make ready work of moving wires on all utility poles as of October 21, 2020.

Axia/KCST and their subcontractor Phoenix have completed all of their make ready work to move middle mile lines for MBI along portions of Route 9 as of November 5, 2020.

Project engineer inspection ride outs by Westfield Gas & Electric,  as well as both National Grid & Verizon began in tandem on November 16, 2020 and were completed on December 2, 2020.  This work is to verify that all the work done by National Grid, Verizon and MBI was done to regulatory and project engineering specifications.  Deficiencies that are found are documented and then have to be corrected by the utility companies.   Inspections indicate that there are 107 mostly minor items to be remediated by National Grid.  National Grid began their remediation work on December 8, 2020 and they completed their remediation work on December 21, 2020.  Verizon began their remediation work on January 8, 2021 and they completed their remediation work on February 25, 2021.  MBI middle mile remediation been completed, as of  March 18, 2021.

Fiber distribution network construction has began in parallel with the remainder of the remediation work which has now been completed.

Enrollment periods and policies for fiber to the home service, and the process to follow, as well as costs, subsidies, and policies will be communicated soon.

Further updates to this post will  be made as new developments occur.

For a complete list of current (late 2020 & beyond) project updates click on High Speed Internet postings in Town News & Announcements.

Additionally you can go to the High Speed Internet project page.

The Commonwealth of Massachusetts and Westfield Gas & Electric have partnered with some hilltowns to temporarily offer a high speed internet connection at a central location in each participating town.  This connection will offer speeds of up to 200 MBPS for up to 15 concurrent connections.  In Goshen, that Wi-Fi  connection has been installed at the Town Office building.  This connection will be available through June 30, 2021, depending on the duration of the COVID-19 Public Health Emergency.  The necessity for extending this access will be determined by the state towards the end of 2020.

When utilizing parking lot Wi-Fi, you must practice all current Massachusetts Department of Public Health guidelines for SAFE SOCIAL DISTANCING (MassDPH Social Distancing Guidelines).

Goshen Town Office & Town Hall – Connect to either:

WhipCityFiber_Wifi  OR  WhipCityFiber_Wifi-5G

Park in the lot in front of the Town Office and along the side of the Town Hall.

In addition to public Wi-Fi availability in the parking lot next to the Goshen Town Hall & Town Office, the following schools in our area have provided Wi-Fi capabilities to the exterior of buildings.  This availability will continue until it is required internally at the schools.  Individual schools will be removed from this list when availability ends.

Anne T. Dunphy School in Williamsburg – Connect to:  BURGY-Guest

Park along the curb in the front of the building.

Hampshire Regional High School in Westhampton – Connect to: HRSD-Guest

Park along any side of the building, except for the back parking lot area.

New Hingham Regional Elementary School in Chesterfield – Connect to: NHRES-Guest

Park along the sidewalk in FRONT of the school between the cafeteria door and the Pre-School entrance.

R.H. Conwell School in Worthington – Connect to: RHCCEC-Guest

Park along the curb in the front of the building.

Westhampton Elementary School – Connect to: WES-Guest

Park along the sidewalk directly in front of the school in between the main entrance and the corner of the building closest to the parking lot.

William E. Norris School in Southampton – Connect to: NORRIS-Guest

Park along the curb in the front of the building between the main office and the pre-school entry, or park in the spaces along Gunn Rd. Ext., or park directly behind the school closest to the art/music hallway entry at the far end of the parking lot.

Requests for Proposals for the construction of Goshen’s fiber optic network were released May 6.

Competitive bids were received on May 22.  Bids were reviewed and analyzed by the project engineering team at Westfield Gas & Electric for any errors, omissions or questions and to verify they complied with the RFP documentation.

After thorough review by Westfield Gas & Electric and the MLP Manager, over the next several weeks, the recommendation was made to award the contract to TriWire Engineering as the lowest qualified bidder.  The bid came in at $522,000 which was approximately $200,000 under the estimated cost.  Triwire Engineering will also be doing the network construction in Cummington and Chesterfield and they have a proven construction record.  They are a Massachusetts based employee owned company with over 900 employes that was started in 1999.

An Intergovernmental Agreement (IGA) was drawn up and signed in June, to formalize the contract for fiber optic network construction in Goshen, between Westfield Gas & Electric, TriWire Engineering and the Town of Goshen.

Construction will begin after all utility company make ready work is completed.

Further updates to this post will  be made as new developments occur.

Click on Capital Projects, then Broadband for the current project timeline.

Click here for the poster on broadband status presented at the Annual Town Meeting of 2020-07-25:  POSTER PRESENTED 2020-07-25 at the Annual Town Meeting.

The Municipal Light Plant (MLP) Board voted to select Westfield Gas & Electric as Goshen’s ISP & NO.

Selection criteria were based on the following:

• • Local control over MLP decisions, policies & profits
  • Reliability, experience & integrity of the business partner
  • Proven business track record, history & financial stability
  • Local control over rate setting
  • Structural contractual differences

As a result of this decision, Goshen will no longer be a member of Wired West as of March 2020.

If you have previously given Wired West a deposit, you may request a refund by clicking on Wired West deposit refund info and following the directions found there.

State grant monies originally provided Goshen with $770,000 as partial funding for Goshen’s fiber-to-the-home (FTTH) town-owned network.  In addition, the town voted to borrow up to $1.4 million to cover the remaining costs of building the town’s FTTH network.

“Make-ready” costs have far exceeded the estimates from the initial project cost assessment.  (“Make-ready” costs are what the town must pay the utility companies to replace poles and move lines on poles, in order to meet current regulatory standards for additional network equipment and fiber.)  The original make-ready project cost estimates were $550,000 and were included in the total state grant monies of $770,000 indicated above.  The current make-ready project costs will likely total $1.3 – $1.4 million dollars, far exceeding the earlier estimates.

The original make-ready cost projections were created using computer modeling, without actual visits to the towns.  While make-ready projections were accurate for many towns, Goshen’s were not, as computer modeling could not forecast the large amount of work required for utility companies to bring Goshen’s infrastructure into compliance with current standards.  The town and the state have worked together to obtain extra grant monies to cover the $750,000 – $850,000 make-ready funding gap.  The state has already approved additional grant funding monies to the town with an initial supplemental of $532,337; and, the state has agreed to provide additional grant monies to cover the rest of the make-ready funding gap at project completion.

See the chart below for revised funding sources and totals as of December 2019:

Items highlighted in green are new grant monies awarded to the Town in December 2019, totaling $971,545.

1)  The final amount awarded is dependent on the actual make ready billed amounts after project completion.  If the final excess make ready costs are larger or smaller, the amount will be adjusted accordingly.

2)  These monies are provided in equal 1/10 disbursements over the 10 years following project completion.  Funds are conditional upon meeting some federal reporting & other requirements.

Beginning in January 2020, and continuing for the next six months, National Grid and their subcontractors will be doing tree trimming around all of the utility company poles and wires in preparation for the build out of the fiber optic network that is to begin later this year.

National Grid, or their subcontractors, will be going door to door to obtain permission to do this tree trimming.   Please assent to their request and ask them to do “heavy” trimming as this will result in the most effective protection against future utility company and fiber optic line damage from overarching branches.

Please communicate this message to your family, friends and neighbors who live in Goshen and refer them to the Recent Announcements section of the Goshen home page to see this entire message.